Key International Travel Trends 2014- Tripadvisor Survey
April 25, 2014
Posted By: Manolis Psarros
- In the past year travelers have mainly taken staycations, however further flung trips are on the agenda, as in the next year international leisure trips are set to increase by an estimated 7% globally.
- Visiting places they haven’t been to before is the most important factor to travelers when it comes to travel choices.
- Millennials are particularly likely to deem this important, as well as those traveling with people they don’t know.
- Flight fares are the second most important factor, while price has the biggest impact on accommodation bookings.
- Both price and online reviews are perceived as having a significant impact on booking decisions by travelers and businesses.
- Reinforcing the divergence of traveler needs, sources of inspiration are varied across different traveler groups.
- Online sources are most commonly used, with TripAdvisor unsurprisingly topping the list.
- Word-of-mouth is still an important source of ideas for consumers and consequently 9 in 10 travelers use offline sources.
- Millennials are impacted by a multitude of sources, including travel blogs, travel guide websites and different forms of content including photos and videos, whereas retirees show more reliance upon ratings/scores and written reviews on review sites.
- Whilst the norm is to book three weeks to two months before departure, those who are last-minute bookers (booking within twoweeks of travel) tend to be younger and travel alone.
- Many booked their last trip via mobile.
- Two-thirds of travelers booked their last trip online, with web based travel agencies emerging as the most popular channel.
- Despite the low usage of mobile booking globally, Asian travelers are the most likely to book via mobile.
- Coupling the recognition of the increasingly social traveler and the requirement of hotels to provide free in-room Wi-Fi for travelers who want to stayconnected via mobile, businesses should look to market themselves more effectively through mobile channels.
- Free in-room Wi-Fi is the most important accommodation amenity for travelers who are deciding on where to stay, and its importance has overtaken free breakfast.
- Currency fluctuations have an impact on 45% of this users’ travel plans, but 24% of them will research more to find the best price
- 81% of millennials want to visit a place they have never been before, and 31% choose a destination by local events
- Price conscious
- 52% of this group is highly influenced by travel blogs, and 47% are influenced by travel related pictures on social media sites
- Plan to take more international trips (up 5%) and fewer domestic trips (down 2%) in 2014.
- Influenced by deals and special offers
- Least worried about price
- Books in advance – 43% of this group books three to six months in advance
- 82% are influenced by ratings, 75% are influenced by reviews of accommodation, attractions and restaurants
- When travelling with tablets, 52% of them are more likely to use them for travel related activities
COMMENTS
Suzanne Cavanagh
Daisy thank you for the very useful insights from the survey. The hunger of consumers for authentic experiences is a potent driver for destination marketing, branding & imagery. The use of social platforms to help deliver, this is a compelling argument, as is the need to segment carefully - again another advantage of social. It seems the time has never been more auspicious for Destination Marketers; PASSIONATE CONSUMERS + EFFECTIVE VIRAL CHANNELS + SKILL / EXPERTISE = FABULOUS OPPORTUNITIES